Privacy Policy
At Sparkles3 we are proud of our values and we value privacy like you do. In other words, your personal data will never be sold to anyone and their protection is a priority.
When you use the Sparkles3.com website (hereinafter the “Site”), we collect personal data about you.
The purpose of this policy is to inform you of the methods by which we process this data in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data. personal data and the free movement of such data (hereinafter the “GDPR”).
1. Who is the data controller?
The data controller is Sparkles3, a simplified joint-stock company (single-shareholder company), registered with the RCS of Pontoise under number 913 421 632 and whose head office is located at 21 avenue de la première armee française, 95160 Montmorency. (hereinafter “We”).
2. What data do we collect?
Personal data is data that identifies an individual directly or by cross-referencing with other data.
We collect data that falls into the following categories:
-
Identification data (including your surname, first names, email address and telephone number to allow secure authentication);
-
Connection data (e.g. IP address, logs);
-
Data relating to your orders (for example your postal address to be able to deliver to you, the data necessary for personalized products);
-
Economic and financial data (for example: RIB, bank card) in the event of a purchase via our platform.
Mandatory data is indicated when you provide us with your data. They are marked with an asterisk and are necessary to provide you with our services.
3. On what legal basis, for what purposes and for how long do we keep your personal data?
3.1 Providing our services available on our Site through your account
Legal basis:
Execution of the Terms and Conditions that you or your company have entered into with Us.
Retention periods:
Your data is kept for the duration of your account. In the event of an inactive account for 2 years, your personal data will be deleted in the absence of a response from you to our reactivation email. In addition, your data may be archived for evidentiary purposes for a period of 5 years.
3.2 Execute your order, carry out operations relating to the management of our customers concerning contracts, orders, subscriptions, deliveries, invoices and monitoring of the contractual relationship with our customers
Legal basis:
Performance of the contract that you or your company have entered into with Us.
Retention periods:
Personal data is kept for the duration of the contractual relationship. Your invoices are archived for a period of 10 years.
In addition, your data (with the exception of your bank details) is archived for evidential purposes for a period of 5 years.
Regarding the data relating to your credit card, they are kept by our payment service provider as long as your user account is active. The data relating to the visual cryptogram or CVV2, registered on your bank card, are not stored.
3.3 Build a file of customers and prospects
Legal basis:
Our legitimate interest in developing and promoting our business.
Retention periods:
For customers: data is kept as long as your account is active. For prospects: the data is kept for a period of 3 years from your last contact, for prospecting purposes.
3.4 Send newsletters, solicitations and promotional messages to our customers
Legal basis:
Our legitimate interest in retaining and informing our customers of our latest news.
Retention periods:
The data is kept for 3 years from your last contact with Us.
3.5 Send newsletters, solicitations and promotional messages to our prospects
Legal basis:
Your consent.
Retention periods:
The data is kept for 3 years from your last contact with Us or until the withdrawal of your consent.
3.6 Responding to your requests for information and support
Legal basis:
Our legitimate interest in responding to your requests.
Retention periods:
The data is kept for the time necessary to process your request and deleted once the request has been processed.
3.7 Manage requests to exercise rights
Legal basis:
Our legitimate interest in responding to your requests and keeping track of them.
Retention periods:
If we ask you for proof of identity: we keep it only for the time necessary to verify your identity. Once verified, the credential is deleted.
If you exercise your right to object to receiving prospecting: we keep this information for 3 years.
4. Who are the recipients of your data?
Will have access to your personal data:
-
The staff of our company;
-
Our subcontractors: hosting providers, partners with whom we create our personalized products, emailing provider, payment provider,
-
Delivery and transport service provider in the case of order delivery (only for data strictly necessary for delivery);
-
Where applicable: public and private bodies, exclusively to meet our legal obligations.
5. Are your data likely to be transferred outside the European Union?
Your data from the Sparkles3 application is kept and stored for the duration of the processing on Gandi's servers, located in France.
As part of the tools we use (see article on recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured using the following tools:
-
either the data is transferred to a country that has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the GDPR: in this case, this country ensures a level of protection deemed sufficient and adequate the provisions of the GDPR;
-
either the data is transferred to a country whose level of data protection has not been recognized as adequate for the GDPR: in this case these transfers are based on appropriate guarantees indicated in Article 46 of the GDPR, adapted to each service provider , including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism.
-
or the data is transferred on the basis of one of the appropriate safeguards described in Chapter V of the GDPR.
6. What are your rights over your data?
You have the following rights with regard to your personal data:
-
Right to information: this is precisely why we have written this policy. This right is provided for in Articles 13 and 14 of the GDPR.
-
Right of access: you have the right to access all of your personal data at any time, under Article 15 of the GDPR.
-
Right of rectification: you have the right to rectify at any time your inaccurate, incomplete or obsolete personal data in accordance with Article 16 of the GDPR
-
Right to limitation: you have the right to obtain the limitation of the processing of your personal data in certain cases defined in Article 18 of the GDPR.
-
Right to erasure: you have the right to demand that your personal data be erased, and to prohibit any future collection for the reasons set out in Article 17 of the GDPR
-
Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a violation of the applicable texts. (Article 77 GDPR)
-
Right to define directives relating to the storage, erasure and communication of your personal data after your death.
-
Right to withdraw your consent at any time: For purposes based on consent, Article 7 of the GDPR provides that you can withdraw your consent at any time. This withdrawal will not call into question the legality of the processing carried out before the withdrawal.
-
Right to portability: under certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data that you have provided to us in a standard machine-readable format and to require their transfer to the recipient of your choice.
-
Right to object: under Article 21 of the GDPR, you have the right to object to the processing of your personal data. Note, however, that we may continue to process them despite this opposition, for legitimate reasons or the defense of legal claims.
You can exercise these rights by writing to us at the contact details below. We may ask you on this occasion to provide us with additional information or documents to prove your identity.
7. Point of contact for personal data
Contact email:
Contact address :
Sparkles3
Data Privacy
21 BC of the first French army
95160 Montmorency
8. Changes
We may modify this policy at any time, in particular to comply with any regulatory, jurisprudential, editorial or technical developments. These modifications will apply on the effective date of the modified version. You are therefore invited to regularly consult the latest version of this policy. Nevertheless, we will keep you informed of any significant changes to this privacy policy.
Entry into force: October 20, 2022.